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The client commented that the research and detail of the work carried out by Review Consultancy, was of a very high standard. The feasibility report was very clear and assisted and supported the Board in unfortunately deciding the immediate postponement of the project with a review of this decision in some 12 months time. It was stated that whilst the decision was disappointing, it was the right decision for Waygood and their circumstances at the time.

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Case Studies

Saving our Clients' Catering Services; the proof

Case Studies

Saving our Clients' Catering Services; the proof

  

St John Fisher Catholic High School

Issues:

The school had contracted out its catering services to the same company for over eight years with only minor financial reviews during this time.

In addition 12 months ago, the school had moved to a brand new building which now presented new catering opportunities.

Therefore the Business Manager and Governors felt it was prudent and the right time to test the market through a full tender and evaluation to ensure future best value both from a service quality/ innovation and financial perspectives.


Solutions:
  • The school engaged Review Consultancy to carry out a full tender, market test and evaluation process for a future three year fixed price catering contract.

Outcomes:
  • A term’s extension to the existing contract was negotiated with the existing contractor to give the tender process sufficient time to professionally select the school’s future partner.
  • 9 company expressions of interest were received.
  • Through a PQQ, these were long listed to 7 companies to tender.
  • The 7 tenderers were short listed to three (including the incumbent) through an extensive evaluation process. These three companies were visited in action and presented to a school panel; consisting the Head, a Governor, students and the Business Manager.
  • A new company was selected as preferred tenderer and following further negotiation with them to confirm finances (including a mutual incentive based on budget betterment), service innovations and the mobilisation plan; were confirmed as the winning company.
  • The new contract is fixed for three years so the school can budget with confidence. It includes many new service innovations and has saved the school over £15K per year on the previous contract, which the school intends to invest back into the catering service.

“The consultant was extremely professional throughout the process and ensured that communication between all parties was clear, consistent and appropriate. He ensured that the agreed timeline for the process was adhered to, gently reminding those involved of actions and outstanding responses when necessary. The consultancy service doubtlessly saved much time and provided experience and expertise which was not available in school. Although it is early days for the new contract we are confident that the right appointment and that the tendering process undertaken was robust and ensured best value. I was happy with the service provided by Review Consultancy which met our requirements and provided value for money.”

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                                                                        Registered Office: Review Consultancy Ltd 
                                                                                                Beechcroft, 138 London Road, Waterlooville, Hampshire, PO7 5ST

                                                                                                Registered in England No. 5946590

         
 
                                                                        Registered Office: Review Consultancy Ltd 
                                                                                                Beechcroft, 138 London Road, Waterlooville, Hampshire, PO7 5ST

                                                                                                Registered in England No. 5946590

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