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The consultancy made us focus on what we really should do. The consultant was calm and patient with all the various stakeholders. We would not have got to this excellent result without the consultant’s help.

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Case Studies

Saving our Clients' Catering Services; the proof

Case Studies

Saving our Clients' Catering Services; the proof
  

Hindhead Golf Club
Issues:
  • An in-house service with inconsistent service quality
  • Poor member perception, many complaints, low sales
  • High service costs and client input
  • £1M+ redevelopment of the Club House facilities planned
Solutions:
  • Full Operational and Financial review of all services
  • Output report with options appraisals and recommendations
  • Recommended future catering service specification
  • Tender and evaluation of the catering equipment supply and installation contract
  • Full tender, evaluation, award and final negotiation of a franchise service contract
Outcomes:
  • Over £25K savings made on the equipment supply
  • Implementation of the new franchise service contract
  • Moving the service from circa £10K pa cost to nil in the first year and profit in subsequent years
  • Increased services, quality and member participation
The consultancy made us focus on what we really should do. The consultant was calm and patient with all the various stakeholders. We would not have got to this excellent result without the consultant’s help.

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                                                                        Registered Office: Review Consultancy Ltd 
                                                                                                Beechcroft, 138 London Road, Waterlooville, Hampshire, PO7 5ST

                                                                                                Registered in England No. 5946590

         
 
                                                                        Registered Office: Review Consultancy Ltd 
                                                                                                Beechcroft, 138 London Road, Waterlooville, Hampshire, PO7 5ST

                                                                                                Registered in England No. 5946590
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